Contact & Support
Last updated: 30 July 2026
General support
Email support@fitnesspb.app for help with your account, workouts, food scanning, or anything else in the app. We aim to reply within 2 business days.
Billing and refunds
Payments are handled by our reseller Paddle.com, the Merchant of Record for all our orders. You can manage or refund an order at paddle.net, or email us and we will sort it out for you.
Privacy requests
To access, correct, export, or delete your personal data, email support@fitnesspb.app with the subject "Privacy request". We respond within one month.
Reporting a security issue
If you have found a security vulnerability, please email support@fitnesspb.app with the subject "Security" and enough detail for us to reproduce it. Please do not publicly disclose the issue until we have had a reasonable chance to fix it.
Business details
Fitnesspb, Australia.